Should the game on your PC crash before the end of a round (such as during bonus games etc. and before the winnings have been transferred to your balance), the playing window closed or connection be lost, the game will still continue on our server until the end of the round – or until all the bonus games or super games are used up.
If our server crashes, the probable winnings for your game at the time of the server crash will be credited to your account – as voluntary compensation provided by us. This credit will be displayed within two hours of a server crash.
This guarantees that your probable winnings or losses will still be correctly calculated even in the event of an unforeseen event.