MY ACCOUNT

How can I change my personal data?
Log in and click on your user symbol in the top right corner of our website. Click on 'Account' in the menu on the left. The menu item &#x...
Mon, 16 Oct, 2017 at 3:50 PM
How can I subscribe to or unsubscribe from the newsletter?
Our newsletter provides you with information about current bonus promotions, game launches and other exciting news. You can subscribe or unsubscribe in th...
Mon, 16 Oct, 2017 at 3:50 PM
What is the security question?
The security question is a measure that guarantees that only you as the authorized person can access your gaming account. It serves as additional verifica...
Mon, 16 Oct, 2017 at 3:50 PM
Where can I see my current balance?
As soon as you log in, your balance will be displayed to you permanently in the header of the start page. Further details regarding the latest movements...
Mon, 16 Oct, 2017 at 3:50 PM
Is there a difference between money in my account and in the game?
Yes. The balance displayed to you on your gaming account is your total balance. When you start a game, you are first asked how much of this total balance y...
Mon, 16 Oct, 2017 at 3:51 PM
What is voluntary self-exclusion?
The well-being of our players is of the greatest importance to us. In the interest of adhering to the guidelines of responsible gaming, we offer our players...
Thu, 2 Nov, 2017 at 5:22 PM
How can I deactivate my gaming account?
Log in and click on your user symbol at the top right of the website. Select 'Exclusions' in the menu on the left. Then define the duration ...
Mon, 16 Oct, 2017 at 3:51 PM
What do I see in my transaction history?
Your transaction history shows you all the transactions (deposits and withdrawals, balances and winnings) that have been processed with your gaming accoun...
Mon, 16 Oct, 2017 at 3:51 PM
What do I see in my gaming history?
Your gaming history shows you all the game transactions that have been processed with your gaming account. By clicking on the transaction you get forwarde...
Mon, 16 Oct, 2017 at 3:52 PM
What happens when my gaming account is irrevocably blocked?
You will be unable to access your gaming account if it is irrevocably blocked. In this event, you will not be able to either log in or play.
Mon, 16 Oct, 2017 at 3:53 PM